ITIL Specialists ESMI (Effecitve Service Management Ireland) joins SureSkills

SureSkills Acquires ITIL® Service Management & PRINCE2® Specialists ESMI to Provide the Widest Range of ITIL® & PRINCE2® Training, Consulting & Accreditation in Ireland.

News release date:52571274868322ESMIpicture.jpg

21st May 2010

ESMI becomes part of SureSkills following the acquisition of the company today. By joining SureSkills, ESMI customers will have access to a wider schedule of training and consulting resources, across a wider number of subject areas.

The acquisition is effective from Tuesday 1st June 2010, and brings all of ESMI’s business into SureSkills. All customers will have immediate access to the full portfolio from both organisations, including the widest range of technical, business applications, project management and service management, as well as management & personal development courses.

CEO of SureSkills, Brian Kinsella, comments; “SureSkills has always recognised that specialist knowledge and long-standing relationships are vital components in order to serve our customers in Ireland - North and South.  With the strength of ESMI in ITIL® and PRINCE2® (training and consulting) we now believe we can now offer our customers the most comprehensive schedule of Service Management and Project Management training and the best possible quality pre and post course services. Our priority is to quickly realise the benefits for our customers, while ensuring that their experience with us continues to meet our high standards”.

Commenting on the acquisition of ESMI Ross Bolton SureSkills Sales Director said; “When we first approached Ruaidhri and Bill about joining SureSkills, we immediately knew that bringing ESMI in to SureSkills would enable us to provide our customers with the highest quality ITIL® and PRINCE2® training experience, at the most competitive prices available. We work closely with our customers to help their IT departments develop highly skilled professionals who can make significant impact on their business. The strength of SureSkills combined with the experience and in-depth knowledge offered by the team of ESMI will further underpin our unique offering to both sets of customers.”

Managing Director of ESMI, Ruaidhri McSharry adds; “We’re delighted to bring ESMI and SureSkills together – we’ve always seen SureSkills as a strong company and quality brand in the industry, so it’s great to be part of the organisation now. Joining forces means our customers will continue to have access to our experience and knowledge in Service Management (ITIL) and Project Management (Prince2) but they will have access to even greater resources and a wider schedule to support their learning requirements, while retaining the in-depth subject matter focus they have enjoyed to date. SureSkills will continue to take forward the best processes from our organisation in order to support immediate improvements. Both myself and Bill Heffernan, have enjoyed building the ESMI business, we are energised and look forward to bringing it the next level with SureSkills.”

About ESMI:

ESMI are the complete IT Service Management and Project Management specialists in Ireland and offer a full range of IT Service Management and Project Management solutions from training through to consulting. ESMI’s senior management works exclusively in the field of ITIL and IT Service Management and Project Management – having previously held senior positions in IT and Management.  ESMI is an accredited provider worldwide in ITIL® and PRINCE2®, amongst other solutions.

ESMI has played a leading role in the uptake of ITIL® and PRINCE2® within Ireland being the first Irish company to offer accredited ITIL® and PRINCE2® training and are currently the only Irish APMG accredited training provider and test centre. Both Ruaidhri McSharry and Bill Heffernan were founding members of the Irish chapter of the itSMF (IT Service Management Forum). To this day Ruaidhri has remained on the board and is one of the driving forces behind the organisation.  

Outside of training, ESMI provides real world consulting in IT Service Management and Project Management. This blend, of education and consulting, results in a real added value to the work that EMSI conducts with its clients.  ESMI consultants are all practitioners who bring with them the ability to apply ITIL® best practices in a practical and understandable way that is tailored to meet the needs of clients. Their combined practical experience is one of our greatest attributes and given the customer base is a testament to their ability in the field of ITIL® consultancy. All work is based on the process of “adopt and adapt” of internationally recognised best practice standards and this allows companies to realise the value and benefits from the outset.

ESMI has worked in a variety of different environments, in the public and private sector including both small and large companies. The approach has been one of partnership and the provision of flexible and responsive resources and solutions that support client business needs.  ESMI has worldwide experience in ITIL®, PRINCE2®, and Service Management & Project Management.  Trainers who are practitioners – they speak the day to day language of our client’s staff attending the course which means they can relate to their jobs and roles. ESMI also provides interactive learning in the accredited programmes and have an ongoing pass rate of 98% over the exam based courses. Supplemented by customized/tailored courses to ensure more effective learning making the programme relevant and in context to the delegate’s role and environment is one of the keys to our quality assurance.

About SureSkills:

SureSkills is an independent, owner managed company offering a wide range of IT Training, Business Skills Training and IT Services. Established in 1993 and headquartered on Dublin's Fitzwilliam Place, the company has not only grown its large training portfolio but has also been recognised as one of the most significant IT systems integrators in Ireland, with a number of key partnerships that place it in the top tier of IT professional service providers.  

IT Training:

Having grown over the past number of years organically and through some strategic acquisitions – SureSkills can now boast a full suite of IT training that includes; VMware, Microsoft, Dell, CommVault, Cisco, ITIL, Prince2 (strengthened through the acquisition of ESMI), ECDL and many more.

IT Services

SureSkills IT Services division has a number of core competencies including: complex infrastructure migrations, storage solutions design and implementation, disaster recovery and high availability, data lifecycle management, messaging solutions, project management, systems migration, security services, IT outsourcing and contract staff.

SureSkills long list of accreditations gives prospective IT Service clients peace of mind - clients include government departments; corporate bodies and financial institutions. Services are provided to: Accenture, BT Solutions; the Central Bank; KPMG; Pioneer Investments; IBM; Microsoft; CIT Finance; Shannon Aerospace; NIIB; Sherry Fitzgerald; LGCSB; Bank of Ireland; Eircom; Reach; Maxol Group and many more.

Business Skills Training

SureSkills Business Skills training division provides a comprehensive training schedule, the company also provides a fully managed training service and has extensive experience developing and implementing bespoke training solutions for its larger corporate clients. Providing cutting edge training and facilitation to improve organisational performance and achieve results. SureSkills Business Skills division enables people to develop their business skills, management decision making and commercial acumen. Our pragmatic approach creates immediate and sustainable benefits for organisations in both the public and private sectors. 

Our tailored training programmes are designed around your organisation's needs and business issues. We like to engage participants and make training practical, relevant and fun. Enabling your team to apply new skills and knowledge as soon as they return to work.

ENDS

SureSkills Limited is a Private Limited Company 

Registered at 14 Fitzwilliam Place, Dublin 2

CRO Number 204821

 

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